Introduction

MailShrimp respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect the information you provide while using our services and website.

Personal Data We Collect

We collect and process the following personal data when you use our services:

- Personalization data: Information needed to customize your experience, such as preferences or special occasion details.

- Payment data: Card number, payment method, and transaction details, processed securely by third-party payment providers.

- Technical data: IP address, device type, operating system, and browsing data.

Purpose of Data Processing

We use your personal data to:

- Provide and personalize the service you requested;

- Offer customer support;

- Improve our website and tailor your experience;

- Respond to legal requests, prevent fraud, and comply with legal obligations.

Data Sharing

Your personal data is processed internally by the MailShrimp team and only shared with:

- Service providers: To handle payments, manage deliveries, and provide technical support;

- Marketing and analytics platforms: We use third-party tools to analyze user behavior and improve our services (e.g. Google Analytics).

We do not sell, trade, or rent your data to third parties.

Data Retention

We retain your personal data only for as long as needed to fulfill the purposes for which it was collected, and in any case no longer than 2 years after your last interaction with our services, unless required otherwise by law.

Data Security

We protect your data by implementing technical and organizational security measures, such as encryption and restricted access to personal data by authorized personnel only.

User Rights

In accordance with GDPR and other applicable regulations, you have the right to:

- Access: Request a copy of your personal data;

- Rectification: Request correction of inaccurate data;

- Erasure: Request deletion of your personal data;

- Restriction: Request the limitation of data processing;

- Data portability: Receive your data in a structured format.

To exercise any of these rights, contact us at privacy@mailshrimp.app

Cookies

We use cookies and similar technologies to enhance the user experience and analyze site usage. You can manage your cookie preferences in your browser settings.

Changes to This Privacy Policy

MailShrimp reserves the right to modify this Privacy Policy at any time. Updates will be published on this page, and in case of significant changes, we will notify you by email.

Contact

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us at privacy@mailshrimp.app